SOFTWater, our utility billing software, has been a leader in the utility billing field since 1986. It is the foundation of our other products that integrate seamlessly to make a user-friendly software package. With SOFTWater, you’ll have the power to bill water, sewer, sanitation, gas, electric and other recurring charges. Easily manage one utility service or many, metered or unmetered. Additionally, SOFTWater has unique capabilities that you probably never knew you wanted.
FAST. SIMPLE. SECURE. CONVENIENT.
It’s Fast… fewer billing hassles, fewer bills to print, fast cash flow. It’s Automated… hassle-free billing and payment collection. It’s Secure… split second payment authorization for fewer returned payments and a high level of security and data encryption. It’s Convenient… online and phone payment methods plus automatic email reminders notify customers when bills arrive. AND Economical…a reduction in postage or bill forms saves time and money!
HASSLE FREE PAYMENTS
SOFTtelPay is a convenient way for your customers to pay their bills by credit/debit card online or by toll-free phone. SOFTtelPay will reduce the number of late payments, shut-off problems and customer calls to your office… and the customer can pay whenever it’s handy for them, 24/7!
OUR SEAMLESSLY INTEGRATED METER READING SYSTEM SAVES YOU TIME AND MONEY
SOFTRead offers unmatched ease of use and functionality in the field and in the office. Supporting many reading systems, including handhelds, radio reads, cell reads, drive-by systems and many more.
SOFTRead CE advanced features will eliminate re-reads, saving time and money. On-the-spot error checking and online help screens make fast file transfer to SOFTWater efficient and accurate.
Our affordable software gives you great value for a great price.
IN HOUSE PROGRAMMING
Our programmers are right here to assist and help meet your needs.
UNMATCHED CUSTOMER SERVICE
Our customer service team is dedicated and experienced. They are committed to helping you succeed.
Some Words From Our Customers
The software is very user friendly. Even if you have a question, you can always use the help and it will step you right through what you need help with. The customer service is outstanding. Without such knowledgeable and professional people there are days that I would not have a good day without all my special people at Intedata. They are great people and they are like family. Blessed to have such a great team to work with.
Office Manager, Ward Water & Sewer System
SOFTWater Customer Service is second to none! Very user friendly. Easy to learn and has some great features. I love SOFTtelPay – that feature has made my life so much easier and has saved us a ton of money. The customer service and support is outstanding!
Utilities Clerk, City of Brownsville
My overall experience with SOFTWater is 100%. In my 35 + years of working for Federal, State, County, and Local government agencies. This is the best one I’ve dealt with.
Water Clerk, Central City Water Department
It’s very easy to use, and having the monthly support is very useful. We have been using this SOFTWater system for years and it’s all we will ever use.
Administrative Assistant, Lake Ridge Water Systems
I am a 13+ Year User. Pros of SOFTWater- Immediately Available Phone Support – Ease of Use – Updates that include Customer Recommendations!!! Five Stars in Overall Performance! Excellent Value!
Administrative Technician, Silver Springs Mutual Water Company
Software is very user friendly and the girls in customer service are top notch and always happy to help. We don’t have anything that we don’t like. We have never had problems with SOFTWater. We recently added the SOFTtelPay and BillPay and we love it. Our customers are very happy to have an additional way to pay their bill.
Office Manager, Berryville Water Department
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