DISTINCTIVE FEATURES OF SOFTBILLPAY
MORE THAN JUST PAYMENTS!
With the SOFTBillPay Solution, customers may view and pay their bills online or by toll-free phone using debit or credit card 24/7.
All the convenience of SOFTtelPay but with additional features for our SOFTWater customers.
Fast. Secure. Simple. Convenient.

- Reduces walk-ins, mail-ins, and call-ins
- No merchant account needed, so no merchant fees incurred
- Utility does not handle or store credit card information or deal with
convenience fees - No extra office equipment needed
- No contract to sign- service can be dropped at any time
- Funds are automatically deposited into utility’s bank account
- Daily emails sent to utility, with the total ACH amount deposited
- Payments can be imported into SOFTWater at any time
- New customer registrations automatically update in SOFTWater when
payments are imported - Secure administrative website provides current payment activity
- Transactions can be exported and/or printed
- Secure payment website allows custom banner design to conform to
company branding - Maintains payer-provided emails and telephone numbers

- Customers can register to view bills and payment history online and opt out of mailed bills
- Registered customers receive email notifications when new bills are ready to be viewed
- Registered and non-registered users may pay online or by phone 24/7
- Receipt given for web and phone payments if email address is available
- Only customers who use the service pay a nominal convenience fee
- Optional email payment reminders sent with payment portal link
- Supported on current smart phones and tablets
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Through Creative Ideas, Innovation & Sheer Determination